Keeping your information secure.

Confidentiality

Maintaining your confidentiality is my priority. Any information about you or our work together will be kept strictly confidential. If there is a legitimate reason for me to share any information which you have disclosed, I will discuss this with you first.

Your information will not be shared with third parties (e.g. teammates, coaches, medical professionals etc.) unless you request this specifically.

I receive regular supervision to maintain a high quality service and your case might be discussed. However, no names or identifying information will be used in supervision.

Privacy Notice

Privacy Notice

Effective Date: 14/10/2023

1. Introduction

This Privacy Notice is provided by Strong Minds, contactable at simon@strongminds.je. We are committed to protecting the privacy and security of your personal data.

2. Data Controller Details

Data Controller: Strong Minds

Email Address: simon@strongminds.je

3. Types of Data Collected

We may collect and process the following types of personal data:

  • Personal Information: Name, date of birth, gender, contact information (address, phone number, email).

  • Medical and Health Information: Medical history, health conditions or injuries, medications, allergies.

  • Sports History: Athletic background, sports played, competition level, career achievements.

  • Psychological Assessment: Self-assessment questionnaires, interview notes, and psychological assessments.

  • Performance Data: Records of athletic performance, video recordings for analysis, training logs.

  • Psychological Assessment Tools: Data collected from various psychological assessment tools.

  • Behavioural Observations: Observations of athlete behaviour during training and competition.

  • Feedback and Communication: Records of discussions and communication with athletes, coaches, and support staff.

  • Goal Setting and Progress Tracking: Athlete-set goals and progress records.

  • Stress and Anxiety Levels: Assessments of stress and anxiety levels in response to competition and training.

  • Mental Skills Training: Information on mental skills training techniques used.

  • Ethical and Legal Information: Consent forms, ethical considerations, and legal agreements.

  • Informed Consent: Consent for psychological assessments, interventions, and treatment plans.

4. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • Assessment and Evaluation: To assess the psychological and emotional well-being of athletes and clients, and to identify areas of improvement or specific issues affecting performance.

  • Individualised Treatment and Support: To create and implement personalised mental training and support programs to address psychological needs, enhance performance, and manage stress and anxiety.

  • Monitoring Progress: To track an athlete's progress toward their goals and evaluate the effectiveness of interventions and training programs.

  • Communication and Collaboration: To communicate with athletes, coaches, and support staff as necessary to provide comprehensive support and improve performance.

  • Research and Development: To conduct research, gather statistical data, and contribute to the field of sport psychology. Data used for research will be anonymised and used in compliance with ethical and legal standards.

  • Compliance with Legal and Ethical Obligations: To meet legal and ethical obligations, including obtaining informed consent, maintaining confidentiality, and adhering to relevant professional codes of conduct.

  • Providing Relevant Feedback: To provide feedback and recommendations to athletes, coaches, and support staff for the purpose of enhancing athletic performance.

  • Quality Assurance: To ensure the quality and effectiveness of our services, and to continually improve our practice.

5. Legal Basis for Processing

The legal basis for processing your personal data may include:

  • Consent: When you voluntarily provide us with your personal data, you provide your explicit consent for us to process this data for the purposes outlined in "Section 4: Purpose of Data Processing." You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

  • Contractual Necessity: The processing of your personal data may be necessary for the performance of a contract or the initiation of a contract with you. For example, data processing is necessary to provide individualised mental training and support programs to enhance your athletic performance.

  • Legal Obligations: We may process your personal data to comply with legal obligations, including but not limited to those related to data protection, professional codes of conduct, and ethical standards in the field of sport psychology.

  • Legitimate Interests: We may process your data when it is in our legitimate interests to do so and when these interests are not overridden by your data protection rights and interests. Our legitimate interests may include providing effective services, improving the quality of our practice, and conducting research to benefit the field of sport psychology.

  • Vital Interests: In rare situations, we may process your data to protect your vital interests or the vital interests of others, particularly in emergency situations.

6. Data Sharing

We are committed to safeguarding the confidentiality of your personal data. Your personal information will not be shared unless there is a justifiable risk issue, in which case we are under an obligation to disclose information to relevant persons to manage the risk and ensure your safety and well-being.

Confidentiality and Data Security: Your personal data will be treated with the utmost confidentiality and stored securely. We have implemented appropriate measures to protect your data from unauthorised access, disclosure, or alteration.

Circumstances of Disclosure: Your personal data may be disclosed in the following circumstances:

  • Risk to Vital Interests: If there is a reasonable belief that your vital interests or the vital interests of others are at risk, we may disclose relevant information to appropriate parties to manage the risk and ensure your safety.

Informed Consent: Except in situations where there is a risk to vital interests, we will not share your personal data without obtaining your informed consent. You have the right to consent or object to specific data sharing arrangements.

Legal and Regulatory Obligations: We may also disclose personal data if required by law, for legal proceedings, or to comply with regulatory obligations.

We take data privacy and confidentiality seriously and will always strive to balance your rights with the necessity to manage risks to your well-being. If you have any questions or concerns about data sharing, please feel free to contact us at simon@strongminds.je.

7. Data Retention Period

Your data will kept for up to five years from the point that your work with Strong Minds ends, and will then be destroyed or deleted. You can opt out of this and all of your data will be deleted within one month of your request.

8. Data Subject Rights

As an individual, you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you. We will provide you with a copy of the data upon request.

  • Right to Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates.

  • Right to Erasure: You may request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw your consent, or when there are no overriding legitimate interests for continued processing.

  • Right to Restriction of Processing: In certain situations, you have the right to request the restriction of the processing of your personal data. This means that we will temporarily limit the use of your data.

  • Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.

  • Right to Object: You have the right to object to the processing of your personal data for specific reasons. We will cease processing unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms.

  • Rights Relating to Automated Decision-Making and Profiling: We do not engage in automated decision-making or profiling that significantly affects you without your explicit consent.

  • Right to Withdraw Consent: If we rely on your consent as the legal basis for processing your data, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at simon@strongminds.je. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

9. Security Measures

We are committed to maintaining the security and confidentiality of your personal data. To ensure the protection of your data from unauthorised access, disclosure, alteration, or destruction, we have implemented the following security measures:

  • Data Encryption: Personal data is transmitted and stored using encryption technologies to prevent unauthorised access.

  • Access Controls: Access to personal data is restricted to authorised personnel only. We employ access controls and authentication mechanisms to ensure that only individuals with a legitimate need can access the data.

  • Data Backups: Regular data backups are performed to prevent data loss and to ensure data availability in the event of unexpected incidents.

  • Training and Awareness: Our staff is trained in data protection and privacy best practices to maintain the confidentiality and security of personal data.

  • Confidentiality Agreements: All personnel and third parties with access to personal data are bound by confidentiality agreements to ensure the protection of your information.

10. Cookies and Tracking

Cookies: Our website, hosted on Squarespace, may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our site. They help us understand how you use our website and enable certain features and functionalities.

Types of Cookies: The cookies used on our website may fall into the following categories:

  • Necessary Cookies: These cookies are essential for the proper functioning of our website. They enable basic functionalities such as page navigation and access to secure areas.

  • Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Functional Cookies: Functional cookies enhance user experience by enabling personalized features.

Squarespace and Cookies: As our website is hosted on Squarespace, please refer to Squarespace's own privacy and cookie policies for specific details on their use of cookies and tracking technologies. You can find Squarespace's privacy policy at www.squarespace.com/privacy and cookie policy at www.squarespace.com/cookie-policy.

Managing Cookie Preferences: You can manage your cookie preferences in your web browser settings. Most web browsers allow you to control and block cookies. Please note that blocking cookies may affect the functionality of our website.

By continuing to use our website, you consent to the use of cookies and tracking technologies in accordance with this policy.

11. Updates to the Privacy Notice

This Privacy Notice may be updated from time to time. The most recent version will be posted on our website with the effective date.

12. Contact Information for Data Inquiries

If you have any questions, concerns, or requests regarding your personal data or this Privacy Notice, please contact us at simon@strongminds.je

13. Consent Mechanism (if applicable)

If we rely on consent for processing your personal data, you can withdraw your consent by contacting simon@strongminds.je.

14. Complaints Process

Strong Minds is registered with the Jersey Office of Information Commissioner. If you believe that your personal data rights have been violated, you have the right to file a complaint with the Jersey Office of Information Commissioner. You can contact them at Address: Chamber House, 25 Pier Road, St Helier, Jersey JE2 4XW. Telephone +44 (0)1534 724536.